Benjamin A. Wilcox

Ben brings a comprehensive suite of professional certifications and expertise that enables him to systematically analyze challenges, implement solutions, drive organizational excellence and transformation, and achieve measurable results across diverse business environments. 

 

A native Floridian and son of two school teachers, Ben has been raised to value and seek opportunities that continuously promote personal growth and professional development. A graduate of Florida State University, Ben earned dual Bachelor of Science degrees in Human Sciences, establishing a strong foundation in analytical thinking and research methodology. This academic background cultivated his data-driven approach to problem-solving which would define his future career.

Ben began his professional journey in government and public sectors, where he quickly demonstrated his aptitude for process improvement and organizational efficiency. His roles across government, retail, consulting, and healthcare industries have provided him with a diverse perspective on organizational challenges and opportunities for improvement.

While maintaining full-time employment and raising two daughters, Ben pursued his Master of Business Administration (MBA). This advanced degree enhanced his capabilities in organizational development, strategic planning, technology utilization, and project management.

Driven by his passion for continuous improvement, Ben pursued advanced certifications in process improvement methodologies. Under the mentorship of a Master Black Belt, he completed his Lean Six Sigma Black Belt certification in October 2022. Building on this foundation, he earned his Scrum Master - Lean Champion certification in November 2024, further solidifying his expertise in agile methodologies and lean principles.

 Ben specializes in developing and executing strategic initiatives that strengthen organizational performance. His expertise includes:

• Designing and implementing quality management systems that drive sustainable results
• Optimizing resource allocation and business processes
• Creating technology integration frameworks that enhance operational efficiency
• Building and empowering high-performing teams through a systematic approach to change management

As a Certified HIPAA Privacy Security Expert (CHPSE), he brings additional expertise in privacy, security, and regulatory compliance, making him uniquely qualified to lead complex improvement initiatives while ensuring regulatory compliance and risk mitigation. His comprehensive knowledge spans:

• Health Insurance Portability and Accountability Act (HIPAA)
• Family Educational Rights and Privacy Act (FERPA)
• Florida Information Protection Act (FIPA)
• Freedom of Information Act (FOIA)

Current Impact Today
Ben leverages his educational background, professional experience, and specialized certifications to drive continuous quality improvement and organizational transformation.

His unique combination of progressive education, diverse professional experience, and specialized certifications enables Ben to approach organizational challenges with a comprehensive perspective, balancing efficiency improvements with regulatory requirements and risk management best practices.

Ben is most proud of his two amazing daughters. His favorite pastimes include enjoying the natural beauty of Florida and admiring a sunrise or sunset, all of which have ignited an interest in landscape photography.