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Benjamin A. Wilcox

Sharing Knowledge | Empowering Change | Initiating Action

Blog posts April 2025

The True Heart of Lean: Respect for People

While many organizations focus on implementing Lean tools and metrics, they often miss the fundamental foundation: RESPECT for people.

True Lean isn't about cost-cutting or mechanization—it's about engaging everyone's creativity to create more customer (internal and external) value.

When we build on genuine respect:
❤️ Empowerment flourishes as teams take ownership of improvement
❤️ Collaboration becomes natural when all input is valued
❤️ Continuous improvement accelerates…

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The Standard You Walk Past Is the Standard You Accept: A Powerful Principle for Continuous Improvement

Have you ever noticed a small issue at work—perhaps a misplaced item, an incomplete task, or a process that could be improved—and simply walked past it? We've all done it. In that moment, we've unconsciously set a new standard, one that accepts mediocrity over excellence.

"The standard you walk past is the standard you accept."

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This profound statement encapsulates a fundamental truth about human behavior and organizational culture. It reminds us that our actions—or …

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